BP Helpdesk — support ticketing for Odoo 19 Community
Turn Odoo Project into a professional support desk without Enterprise.
- Public /support page with name, email, phone, company, subject, categories, description and file upload
- Ticket numbers and an automatic acknowledgement email to the customer
- Stages: New → In Progress → Waiting on Customer → Resolved → Closed
- Nine ready categories you can rename
- Customer portal — customers track their own tickets
- Safe form: never renames existing contacts (a flaw in the stock task form)
Includes: the module for one Odoo 19 Community database, 12 months of updates, and email support. Installation by BOSS Pacific available — add the installation service or call 1300 308 646.
This is the same helpdesk running on bosspacific.com.au/support.
Specifications
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